This Privacy Policy explains how Meteksan Kimyevi Maddeler Ltd Şti (“Meteksan,” “we,” or “us”) collects, uses, shares and protects personal data when you visit itsmeteksan.com or communicate with us by telephone or online. Our company is based at Hal, 6025 Sk. No. 32, 33300 Akdeniz/Mersin, Turkey and operates import and export services in food additives, agricultural commodities and chemicals. By using our website or providing your personal information, you consent to the processing described in this policy.
Meteksan uses personal data for the following purposes:
1.To respond to enquiries and provide services.
We use your contact information to answer questions, send quotations, process orders, arrange logistics and manage customer relationships.
2.To operate and improve our website. Usage data helps us monitor website performance, diagnose technical issues and optimize our content.
3.To communicate with you. We may send administrative messages (e.g., confirmations, updates on shipments) and marketing communications. You may opt out of marketing messages at any time.
4.To comply with legal obligations. We may process personal data to comply with applicable laws, regulations, customs requirements or lawful requests by public authorities.
2.To operate and improve our website. Usage data helps us monitor website performance, diagnose technical issues and optimize our content.
3.To communicate with you. We may send administrative messages (e.g., confirmations, updates on shipments) and marketing communications. You may opt out of marketing messages at any time.
4.To comply with legal obligations. We may process personal data to comply with applicable laws, regulations, customs requirements or lawful requests by public authorities.
We may share your personal data with the following categories of recipients:
- Service providers and partners: freight forwarders, customs brokers, warehousing companies and IT service providers who assist us in performing contracts. We only share data necessary for them to provide their services.
- Legal authorities: courts, law enforcement agencies and regulators where required by law or to protect our rights.
- Business transfers: if we sell or transfer part of our business, customer data may be transferred as part of that transaction.
We retain personal data for as long as necessary to fulfil the purposes described in this policy and to meet our legal obligations. This generally means retaining information about enquiries for a minimum period necessary to deal with your request, retaining sales records for the duration of our contractual relationship and archiving accounting records for the period required under tax and customs laws.
We implement technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. These measures include access controls, network firewalls and encryption of certain data. However, no system is completely secure; we cannot guarantee absolute security of your information.
We may update this Privacy Policy from time to time. The latest version will be posted on our website with an updated revision date. We encourage you to review this policy periodically.
Under Turkish Personal Data Protection Law (KVKK) and, where applicable, the European Union General Data Protection Regulation (GDPR), we process personal data only when a legal basis applies. The legal bases we rely on include: (1) your consent; (2) performance of a contract or steps taken at your request prior to entering a contract; (3) compliance with our legal obligations; and (4) our legitimate interests in running and improving our business.
We may collect the following categories of personal data:
- Contact information: your name, company name, postal address, telephone number (such as +90 533 632 19 59), email address and other similar details you provide when you submit an enquiry or request a quotation.
- Business information: details about your company, products you are interested in, purchase orders and communications with us.
- Website usage data: information about how you use our website, including IP address, browser type, pages visited, referring/exit pages and date/time stamps. We collect this data through cookies and log files to improve our site and analyse visitor trends.
- Marketing preferences: your preferences regarding receiving marketing communications from us.
Because Meteksan engages in international trade, we may transfer personal data outside Turkey. When we transfer data to countries that do not provide an adequate level of protection, we implement safeguards such as contractual clauses or rely on your explicit consent.
Our website uses cookies (small text files stored on your device) and similar technologies to provide functionality and analyse traffic. You can manage cookie preferences through your browser settings, although disabling cookies may affect the website’s performance.
Our website and services are intended for business entities and adults. We do not knowingly collect personal data from children under 18 years of age. If we learn that a child has provided us with personal data, we will take steps to delete such information.
If you have any questions about these Terms and Conditions, please contact Meteksan using the following details:
- Address: Hal, 6025 Sk. No:32, 33300 Akdeniz/MERSİN
- Telephone: +90 533 632 19 59
- Alternative methods: You may also contact us through the enquiry form or messaging facilities provided on our website. Form