Terms and conditions

These Terms and Conditions govern your use of the website of Meteksan Kimyevi Maddeler Ltd Şti (hereafter “Meteksan,” “we,” “our,” or “us”). Meteksan operates a trading business focused on the import and export of food additives, spices, bulk grains and chemicals. According to information about the company available in a Turkish corporate directory, Meteksan’s registered address is Hal, 6025 Sk. No. 32, 33300 Akdeniz/Mersin, Turkey and its primary telephone number is +90 533 632 19 59. By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, you must not use our website.

By visiting our website, requesting a quotation, sending us a message or otherwise interacting with Meteksan online, you acknowledge that you have read, understood and agreed to these Terms and Conditions. If you are using the website on behalf of a company, you represent that you are authorized to accept these terms on its behalf.

Unless otherwise stated, Meteksan is the owner or licensee of all intellectual‑property rights in the website and its content. All trademarks, logos, text, graphics, product names, photos, and software on this site are owned by Meteksan or its licensors and are protected by copyright and trademark laws. You may view, download and print material from the website for your personal, non‑commercial use. You must not reproduce, modify, republish, transmit or sell any content without prior written permission.

  • Website: The web pages, content and services made available at itsmeteksan.com (including any English- or Turkish‑language versions).
  • User: Any person or entity that browses, accesses or uses the website.
  • Products/Services: Information and quotations for food additives, agricultural commodities, spices, chemicals and related import/export services offered by Meteksan.

To the maximum extent permitted by law:
  • We will not be liable for any indirect, incidental, consequential or punitive damages arising from your use of the website or from any delay in performance, even if we have been advised of the possibility of such damages.
  • Our total liability to you for all claims relating to your use of the website or purchase of our products shall not exceed the amount paid for the relevant goods or services.
  • Nothing in these Terms and Conditions limits our liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

Our collection and use of personal data is governed by our Privacy Policy (set out below). By using our website or providing personal information, you consent to the practices described in the Privacy Policy.

These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any dispute relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Mersin, Turkey, unless mandatory law provides otherwise.

1.Logistics. Meteksan arranges logistics for international shipments, including loading, storage and export. Delivery dates are estimates and may vary due to customs processing, transport conditions or force majeure.
2.Risk of loss. Risk of loss and title to goods transfer to the buyer as specified in the applicable Incoterms (e.g., FOB, CFR, CIF) stated in our sales contract.
3.Inspection and acceptance. You must inspect goods upon receipt and notify us promptly of any defects or shortages. If you fail to provide notice within the time specified in your contract, goods will be deemed accepted.

1.Informational purposes. The content on this website is provided for general information about Meteksan’s capabilities, such as its experience in international trade of food additives and chemicals. Although we strive to keep information current, we do not guarantee that product specifications, availability, volumes or pricing will always be up to date.
2.No offer to sell. The website does not constitute a legally binding offer to sell products. Pricing, quantities and terms of any transaction will be set forth in a written contract or purchase order. You should contact us directly via telephone or our contact channels to obtain a formal quotation.
3.User obligations. You agree not to:
  • Violate applicable laws or regulations when using the website;
  • Infringe any intellectual‑property or proprietary rights contained within our website;
  • Upload or transmit any harmful code, malware or unsolicited promotional material;
  • Collect personal data of other users without lawful authority.
4.Third‑party links. For convenience, our site may contain links to third‑party websites. We do not control or endorse the content of those websites and are not liable for any damages arising from your use of them.

1.Requests for quotation. Users interested in purchasing goods should contact Meteksan via telephone (+90 533 632 19 59) to request a quotation. The website may allow you to submit an inquiry form; in that case we will respond with pricing and terms. No purchase contract exists until Meteksan issues written confirmation of your order.
2.Pricing. Prices quoted are exclusive of applicable taxes, duties, transport and insurance unless stated otherwise. Due to fluctuations in commodity markets, quotations are valid only for the period specified in the quotation.
3.Payment terms. Payment terms, methods and any deposits will be stated in our quotation or sales contract. Unless otherwise agreed, payment must be made in full before goods are shipped.

Because Meteksan supplies bulk commodities and industrial chemicals, orders cannot generally be cancelled once goods have been processed for export. Returns are only permitted if products are defective or do not conform to agreed specifications. Any return or replacement must be arranged through our customer service using the contact details provided.

You agree to indemnify and hold harmless Meteksan and its officers, directors, employees and agents from and against any claims, losses, damages, liabilities and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the website, violation of these Terms, or infringement of any rights of another person or entity.

We may update these Terms and Conditions from time to time. Changes will be posted on our website and become effective immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

If you have any questions about these Terms and Conditions, please contact Meteksan using the following details: